Apply for Call Center Supervisor
Remote: Argentina
⭐️ A Typical Day
A Call Center Supervisor supports the technical team with clerical duties.
You’ll be open to learning how to operate new technology and comfortable using our software and applications too.
Responsibilities for this position include, but are not limited to:
- Lead a team of engineers through coaching, mentoring, feedback, and hands-on career development
- Manage customers pipelines, pursuing leads and moving them through the sales cycle
- Ensure an ongoing commitment to industry-leading quality, reliability, and security standards
- Strive for continuous improvement
- Troubleshoot and identify issues as fast as possible and causes of performance problems using a variety of internal tools
- This role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required
Qualifications
- Fluency in the use of computers, mobile devices, and software applications
- Fluency in English (near-native)
- Exceptional written and verbal communication skills
- Time management skills and ability to prioritize
- Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology
- Availability to work Remotely